whitford

Use cases

What Whitford does, with real examples.

One AI Brain, trained on your own knowledge, shows up two ways: a chatbot that answers your customers, and an assistant that runs your team’s day. Here is the work each one takes off your plate, in the words people actually use.

For your customers

The website chat widget, working on your public site.

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Customer chat

Website support that never sleeps

Routine customer questions get answered instantly on your site, day and night, so they never wait for business hours or pile up in your team’s inbox.

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Customer chat

Turn visitors into leads

When a visitor asks about pricing, availability or booking, Whitford captures them as a lead with the exact question, so your team follows up while the interest is hot.

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For your team

The internal assistant, working over your firm’s knowledge and CRM.

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Team assistant

Know who to call, and why

Ask who to reach out to and get a ranked shortlist by signal, active leads, overdue follow-ups and quiet relationships, each with the reason it made the cut.

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Team assistant

An assistant that has read every document

Staff ask in plain language and get answers pulled straight from your policies, procedures and past work, each with a source they can open and check.

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Team assistant

Answers with full customer context

Whitford gathers a contact’s recent activity, notes and open items into one short brief, so anyone can pick up the relationship without digging through the CRM.

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Growth

Draft and send in your voice

Ask for a follow-up or a campaign and get a draft in your firm’s tone, ready to review and send, one at a time or across a whole list.

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Team assistant

Onboard new staff faster

New team members get consistent, sourced answers about how your firm works by asking, instead of interrupting colleagues or guessing at the process.

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Ready to try it on your own knowledge?

Pick the side that fits and be live in minutes.

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